Terms of service
TERMS OF SERVICE
Last updated: August 21, 2026
Welcome to ColorToCozy. The terms “we,” “us,” and “our” refer to ColorToCozy. ColorToCozy operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
ColorToCozy is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced or linked in these Terms, describe the terms and conditions that apply when you access or use our Services or purchase products from us.
Please read these Terms carefully before using our Services or placing an order. By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
Nothing in these Terms is intended to limit or exclude any mandatory consumer rights or protections that apply to you under applicable law.
SECTION 1 — ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you create an account or provide information to us, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
You must not use our Services for unlawful purposes or in violation of applicable laws or regulations.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display our products, images, colors, dimensions, and descriptions as accurately as possible.
However, colors and the appearance of products may vary depending on your device, display settings, lighting, manufacturing batches, and other factors.
Product descriptions, specifications, availability, and prices may be updated from time to time.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in this section affects your statutory consumer rights concerning defective, non-conforming, or otherwise legally protected products.
SECTION 3 — ORDERS AND ACCEPTANCE
When you place an order through our website, you submit a request to purchase the selected products.
After placing an order, you will receive an order confirmation by email. The order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance where applicable law permits us to reject an order.
We may refuse or cancel an order where there is a legitimate reason, including:
- the product being unavailable;
- an obvious pricing or description error;
- suspected fraud or unauthorized activity;
- shipping restrictions;
- failure to receive payment; or
- other circumstances permitted by applicable law.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.
You are responsible for reviewing your order information before completing your purchase.
SECTION 4 — PRICES, TAXES AND PAYMENT
All prices displayed on our website are shown in the currency indicated at checkout.
Depending on your location and the applicable tax rules, prices may include applicable taxes such as VAT or taxes may be calculated and displayed separately at checkout.
Shipping costs, if applicable, will be displayed before you complete your purchase.
We reserve the right to change prices, discounts, and promotions at any time. Such changes will not affect orders that have already been accepted, except where required by law.
You agree to provide accurate and complete billing and payment information.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
SECTION 5 — SHIPPING AND DELIVERY
We ship orders to the destinations shown as available at checkout.
Estimated delivery times are provided for guidance only and may vary depending on the destination, shipping method, carrier, customs processing, weather, and other circumstances outside our reasonable control.
We will provide available shipping information during checkout or in your order confirmation.
If a shipment is delayed, we will make reasonable efforts to assist you and provide available information regarding the shipment.
Nothing in these Terms limits your statutory rights if an order is not delivered within the legally applicable period or if the product is lost, damaged, defective, or otherwise does not conform to the contract.
For international orders, customs duties, import taxes, or other charges may apply depending on the destination and applicable law. Where such charges are the customer's responsibility, this will be communicated where reasonably possible.
SECTION 6 — RETURNS AND RIGHT OF WITHDRAWAL
If you are a consumer located in the European Union or another jurisdiction providing a statutory right of withdrawal, you may have the right to cancel your online purchase without giving a reason within the legally applicable withdrawal period.
For consumers in the European Union, the statutory withdrawal period is generally 14 days from the day the consumer or a person designated by the consumer receives the goods, subject to applicable legal exceptions.
To exercise your withdrawal right, you must clearly notify us of your decision within the applicable period. You may contact us at:
Email: gytis.kokanauskas15@gmail.com
After notifying us, the goods must generally be returned within the applicable legal period.
Returned products should be in a condition consistent with the consumer's right to inspect the goods as reasonably necessary to establish their nature, characteristics, and functionality.
Where permitted by applicable law, you may be responsible for the direct cost of returning the goods unless we have agreed otherwise or the applicable law requires us to bear those costs.
Certain products may be excluded from the statutory right of withdrawal where a legal exception applies, including certain goods made according to the consumer's specifications or clearly personalized goods.
Nothing in this section limits any mandatory consumer rights.
For full information about returns, please see our Refund & Returns Policy.
SECTION 7 — DEFECTIVE OR NON-CONFORMING PRODUCTS
We are responsible for ensuring that products supplied to consumers conform to the applicable contract and mandatory consumer protection laws.
If you receive a product that is defective, damaged, incorrect, or otherwise does not conform to the contract, please contact us at:
Please provide your order number and, where appropriate, photographs or other information that helps us assess the issue.
Depending on the circumstances and applicable law, you may be entitled to repair, replacement, price reduction, refund, cancellation of the contract, or another legal remedy.
These statutory rights are not affected by our voluntary return or refund policies.
SECTION 8 — INTELLECTUAL PROPERTY
Unless otherwise stated, the content and materials available through our Services, including our branding, logos, text, graphics, photographs, videos, designs, product descriptions, and website design, are owned by or licensed to ColorToCozy and are protected by applicable intellectual property laws.
You may access and use our website for personal and lawful purposes.
You may not reproduce, copy, distribute, modify, sell, publicly display, publish, or commercially exploit our content without our prior written permission, except where permitted by law.
ColorToCozy names, logos, designs, product names, and slogans may constitute trademarks or other protected intellectual property.
Shopify's name and trademarks belong to Shopify.
SECTION 9 — THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to third-party websites, services, applications, or tools.
We do not control third-party websites or services and are not responsible for their content, availability, privacy practices, or terms.
Your use of third-party services may be subject to separate terms and policies provided by those third parties.
SECTION 10 — SHOPIFY
Our online store is hosted and powered by Shopify.
Shopify provides the e-commerce platform that allows us to offer our products and services to you.
However, purchases made through our store are transactions between you and ColorToCozy.
Shopify is not responsible for the products sold by ColorToCozy or for disputes between you and ColorToCozy concerning those products.
SECTION 11 — PRIVACY
Your privacy is important to us.
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify and certain service providers may process personal information as necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, and otherwise provide the Services.
Please read our Privacy Policy for information about how we collect, use, store, and share personal information.
Privacy Policy: [INSERT LINK TO YOUR PRIVACY POLICY]
SECTION 12 — CUSTOMER REVIEWS AND FEEDBACK
If you voluntarily submit reviews, comments, photographs, videos, suggestions, or other content to us (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes connected with operating and promoting ColorToCozy, subject to applicable law.
You represent that you have the necessary rights to submit the content and that your submission does not infringe the rights of another person.
We reserve the right to remove content that is unlawful, abusive, defamatory, misleading, infringing, or otherwise inappropriate.
SECTION 13 — ERRORS AND CORRECTIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product information, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct such errors and update information where reasonably necessary.
If an obvious pricing or product information error affects an order, we may contact you before fulfilling the order. Where permitted by law, you may choose whether to proceed with the corrected order or receive a refund for the affected order.
SECTION 14 — PROHIBITED USES
You may use our Services only for lawful purposes.
You must not:
- violate applicable laws or regulations;
- infringe our intellectual property rights or the rights of others;
- submit false or misleading information;
- interfere with the security or operation of our website;
- introduce viruses, malware, or other harmful code;
- attempt to gain unauthorized access to our systems;
- use our Services to engage in fraud or abuse;
- collect personal information from other users without authorization;
- use automated systems to interfere with or disrupt the Services; or
- otherwise misuse the Services.
We may restrict or terminate access to our Services where reasonably necessary to protect our business, users, systems, or legal rights.
SECTION 15 — AUTOMATED ACCESS AND AGENTS
Automated access to our Services must comply with applicable technical restrictions, robots.txt instructions, and applicable laws.
You must not use automated systems to bypass security measures, access restricted areas, interfere with the Services, or collect information in a manner prohibited by applicable law or our policies.
SECTION 16 — TERMINATION
We may suspend or terminate access to our Services where reasonably necessary, including where a user materially violates these Terms or applicable law.
Termination will not affect rights or obligations that arose before termination or any provisions that are intended by their nature to continue.
SECTION 17 — WARRANTIES AND CONSUMER RIGHTS
Our Services are provided subject to applicable law.
To the maximum extent permitted by applicable law, we do not guarantee that our website will always be uninterrupted or error-free.
However, nothing in these Terms excludes, restricts, or limits any statutory warranty, consumer protection, product conformity requirement, right of withdrawal, or other mandatory legal right that cannot lawfully be excluded or limited.
SECTION 18 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ColorToCozy will not be liable for indirect or consequential losses arising from the use of our Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory consumer rights.
SECTION 19 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the Services or your material violation of these Terms or applicable law.
Nothing in this section limits any rights you have as a consumer under mandatory law.
SECTION 20 — SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
SECTION 21 — NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
SECTION 22 — ENTIRE AGREEMENT
These Terms, together with the policies and documents expressly incorporated into them, constitute the agreement between you and ColorToCozy concerning your use of our Services, subject to mandatory applicable law.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be posted on this page with the applicable “Last updated” date.
Where legally required, we will provide additional notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 24 — GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by the laws applicable to ColorToCozy's business, subject to mandatory consumer protection laws that apply in the country of the consumer's residence.
Consumers in the European Union retain any mandatory rights and protections granted to them by applicable EU and national consumer law.
Nothing in these Terms prevents a consumer from exercising statutory rights or bringing a claim before a competent court or consumer dispute resolution body where permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Trading name: ColorToCozy
Email: gytis.kokanauskas15@gmail.com
Business address: [INSERT YOUR BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER, IF APPLICABLE]
Business registration number: [INSERT IF APPLICABLE]
VAT number: [INSERT IF APPLICABLE]