Shipping policy
SHIPPING POLICY
Last updated: August 21, 2026
At ColorToCozy, we want your order to arrive safely and as quickly as possible. Please review the information below before placing your order.
Order Processing
Orders are typically processed and prepared for shipment within 1 business day after your order is successfully placed and payment has been confirmed.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Delivery Times
Delivery times depend on your destination and shipping carrier.
As a general estimate, orders typically arrive within approximately:
5–14 business days after shipment.
Please note that these are estimated delivery times and are not guaranteed. Delivery may occasionally take longer due to circumstances outside our reasonable control, including:
- customs processing;
- carrier delays;
- public holidays;
- weather conditions;
- incorrect or incomplete shipping information;
- high shipping volumes; or
- other circumstances beyond our control.
Tracking
Where available, tracking information will be provided by email after your order has been shipped.
Tracking information may take some time to become active after the package is handed to the carrier.
Customs, Duties & Taxes
For international orders, additional customs duties, import taxes, or other fees may apply depending on your country and local regulations.
Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
ColorToCozy is not responsible for delays caused by customs authorities.
Incorrect Shipping Information
Please make sure that your shipping address and contact information are correct before completing your order.
If you notice an error in your shipping information, contact us as soon as possible at:
We will try to help, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Delayed Orders
If your order appears to be significantly delayed or the tracking information indicates a delivery problem, please contact us at:
We will review the available tracking information and work with the relevant carrier or fulfillment partner where appropriate.
Nothing in this Shipping Policy limits any rights you may have under applicable consumer protection laws.
Contact
If you have any questions about shipping, please contact us:
ColorToCozy
Email: gytis.kokanauskas15@gmail.com